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Responsible Play

Social Spin Fest is free entertainment only — not real-money gambling. Virtual Gold Coins have no cash value. If gambling affects your life or the life of someone you care about, confidential help is available 24/7.

Our commitment to responsible play

Social Spin Fest Entertainment LLC operates a social casino for adults aged 21 and older. We believe gaming should remain fun, voluntary, and balanced. Although our Service uses virtual Gold Coins that cannot be purchased, sold, or redeemed for money or prizes, we recognize that casino-style games can still be concerning for individuals who struggle with gambling-related behavior.

We are committed to:

Clear disclaimers that the Service is not real-money gambling;
Age and state eligibility verification at registration;
Prominent links to problem-gambling resources on every page; and
Account enforcement when our Terms of Service are violated.

Know the difference: social casino vs. real gambling

At Social Spin Fest:

All play uses free virtual Gold Coins with no monetary value;
You cannot deposit money, place real-money wagers, or cash out winnings;
Game outcomes are for entertainment and do not reflect odds in licensed gambling venues; and
Playing here does not improve your chances of winning elsewhere.

If you are seeking real-money gambling, Social Spin Fest is not that service. If social casino play no longer feels enjoyable, we encourage you to take a break and reach out to the resources below.

Signs that play may be a problem

Problem gambling can affect anyone. Consider seeking help if you or someone you know:

Spends more time or money on gambling than intended;
Feels restless or irritable when trying to cut back;
Gambles to escape problems or relieve negative feelings;
Lies to family or friends about gambling activity;
Jeopardizes relationships, employment, or finances because of gambling; or
Has tried repeatedly to control or stop gambling without success.

These signs apply to real-money gambling and, for some individuals, may also relate to extended play of casino-style games. Help is free and confidential.

Helplines and resources

National Problem Gambling Helpline — 1-800-GAMBLER
Free, confidential support 24/7. Call or text 1-800-426-2537. Chat available at 1800gambler.net.
National Council on Problem Gambling (NCPG)
Information, referrals, and self-help resources at ncpgambling.org. Helpline: 1-800-522-4700.
Gamblers Anonymous
Peer support meetings worldwide. Find a meeting at gamblersanonymous.org.
Gam-Anon
Support for family and friends affected by problem gambling at gam-anon.org.

Tips for balanced play

Set a time limit before you start and stick to it;
Take regular breaks away from the screen;
Never play when upset, tired, or under the influence of alcohol or drugs;
Remember that Gold Coins are virtual — wins and losses have no real-world financial impact; and
If play stops being fun, stop playing and talk to someone you trust or call a helpline above.

Self-exclusion and account closure

If you would like to close your Social Spin Fest account or request a cooling-off period, email [email protected] from the address associated with your account. We will process requests as promptly as practicable.

For broader self-exclusion from licensed gambling venues in your state, contact your state gaming regulator or visit the NCPG website for state-specific programs.

Contact

Social Spin Fest Entertainment LLC
251 Little Falls Drive, Suite 503
Wilmington, DE 19808, USA
[email protected]